ABOUT KYNDRED COMMUNITY LIVING SOCIETY

Kyndred Community Living Society is a person-centered, progressive and impactful non-profit organization. We help people with developmental disabilities by facilitating community connections, family support, employment opportunities, and supportive housing options with a commitment to life-long learning, choice and self-determination.

With a history spanning more than 60 years, Kyndred has been a trusted provider of community living services across Delta and Surrey, supporting hundreds of individuals and their families each year. The organization delivers a broad range of programs including community inclusion, inclusive living, family support, and employment services, along with specialized initiatives funded through grants and community partnerships.

Kyndred is recognized for its leadership within the community living sector, actively advocating for inclusion, participating in policy dialogue, and collaborating with partners across British Columbia to enhance outcomes for people with developmental disabilities. The organization is a member of Inclusion BC and has maintained accreditation with Commission for Accreditation of Rehabilitation Facilities (CARF) since 2002, reflecting its commitment to quality, accountability, and continuous improvement, including in its people and workplace practices. Guided by a vision of “thriving in a supportive community,” Kyndred fosters a culture rooted in respect, innovation, and impact, where individuals are supported to live meaningful, self-directed lives and fully participate in their communities.

ABOUT THE ROLE

Are you a people-centered leader who thrives in a mission-driven environment? In this pivotal and highly impactful role, you’ll serve as the Society’s most senior Human Resources leader, overseeing Human Resources operations of the Society and supporting a diverse workforce across unionized and non-unionized environments. You will also act as a trusted advisor to the CEO and leadership team, helping to strengthen the culture, uphold the values, and support the organization’s strategic direction. This role offers the opportunity to shape positive employee experiences, foster engagement, and help the people, and the organization, do their best work.

The Human Resources Manager balances strong technical HR expertise with a deep commitment to dignity, inclusion, and person-centred service. Drawing on a solid foundation in employment legislation, labour relations, and best practices across the employee life cycle, you will provide hands-on support to leaders through fair, timely, and trauma-informed workplace investigations; practical conflict management and resolution; and end-to-end recruitment that builds capable teams to deliver safe, high-quality supports. With sound judgment, discretion, and a collaborative approach, you’ll help create clarity in complex situations, strengthen accountability, and ensure employees feel supported while the organization meets its service obligations and values.

KEY RESPONSIBILITIES

• Providing leadership and oversight of the Society’s Human Resources function, including supervision of Human Resources staff and administrative support, while ensuring effective, compliant, and values-aligned HR operations.
• Champion and lead recruitment and retention initiatives that attract, engage, and retain talented and passionate employees who align with the Society’s mission.
• Develop and implement organization-wide strategies related to labour relations, performance management, learning and development, and employee engagement.
• Serve as a trusted advisor to leaders by providing coaching, mentoring, and guidance on performance management, employee relations, and navigating complex workplace issues, including leading fair and timely investigations requiring tact, neutrality and sound judgment.
• Promote a strong culture of safety by strengthening and sustaining the Occupational Health and Safety management system. Conduct internal inspections, oversee external inspections, and co-chair the Joint Occupational Health & Safety Committee.
• Ensure organizational compliance with collective agreements, employment standards, Human Rights legislation, Occupational Health & Safety requirements, Accreditation Standards, and Society policies and procedures, while interpreting and applying requirements in a practical, risk-aware manner.

EXPERIENCE, SKILLS, AND QUALIFICATIONS

• Minimum of a bachelor’s degree in human resource management and a Chartered Professional in Human Resources designation.
• 5-7 years of progressive Human Resources leadership experience working, including work in both a unionized and non-unionized work environment; with a minimum of 3 years in a management role.
• Practical knowledge and application of BC Employment Standards Act, Human Rights Code, WorkSafe BC Regulations and other employment related regulations.
• Practical knowledge and experience working with collective agreements, grievance procedure, mediation, investigations, conflict management and resolutions.
• Strong knowledge and experience of HR programs and practices that support the employee life cycle (i.e., attraction and recruitment; onboarding; performance management; learning and development; employee engagement).
• Strategic thinker with the ability to find creative and leading-edge solutions for current and future HR challenges and opportunities.
• Excellent interpersonal skills with the ability to manage relationships and exercise tact, diplomacy, and good judgement when dealing with a broad range of audiences.
• Exceptional communication skills, with the ability to build trust, exercise discretion, and navigate sensitive situations with professionalism and empathy.
• Proven ability to lead, coach, develop and mentor staff and teams.
• Able to analyze, interpret and apply information and make appropriate recommendations.
• A strong sense of confidentiality and discretion.
• Exceptional planning and organizational skills.
• Hands-on knowledge of budgeting, administration, and reporting.
• Computer-literate with advanced knowledge of Microsoft Office.
• A philosophy of service that reflects the organization's Vision, Mission, and Values.

Being part of the Kyndred Community Living Society team means being part of something bigger. It means working alongside people with developmental disabilities to support them in reaching their full potential and living as valued members of their community. It’s an opportunity to do meaningful work while bringing your best, every day. This is an opportunity for a people-focused leader to make a meaningful impact in the community. As Human Resources Manager, you will lead the HR function, shaping people programs and practices that align with and advance the Society’s mission, vision, values, and strategic priorities.

The Human Resources Manager position is a full-time role working Monday to Friday out of their beautiful Delta location with the option of working remotely up to two days per week. The position offers a competitive salary based on experience, extended health benefits, 4 weeks’ vacation, professional development opportunities, and participation in the Municipal Pension Plan.

We encourage you to submit your application through MNP’s official process. To ensure a fair and consistent experience for all candidates, we also ask that you refrain from contacting the client or its staff directly regarding this opportunity. We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview. Kyndred is an equal opportunity employer which does not discriminate against age, ethnicity, sexual orientation, religion, or disability.

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