Our client is a high‑performing, multi‑location automotive dealership group known for its long‑standing success and strong presence across Northern Ontario. They have earned a strong reputation for operational excellence, customer loyalty, and meaningful community presence. As a respected and well‑established organization within their regional market, our client offers the stability of a mature organization paired with the momentum of a business that continues to grow year after year. They pride themselves on a culture that values accountability, strong leadership, and a commitment to doing things the right way and they are now seeking a forward‑thinking General Manager who can help lead one of their key locations into its next phase of success.

This is an exceptional opportunity to join an organization where your leadership will have a direct impact, your expertise will be valued, and your contributions will shape the future of a top‑tier dealership group.

YOUR DAY TO DAY

• Oversee full dealership operations across sales, service, parts, F&I, and BDC to ensure efficient, profitable performance.
• Monitor financial performance, including budgeting, forecasting, profitability analysis, and monthly financial statements.
• Develop and implement strategies to increase new, used and fleet sales.
• Analyze market trends and adjust operational plans to maintain competitiveness.
• Lead, coach, motivate, and evaluate all department managers, fostering a culture of accountability and performance.
• Oversee hiring, onboarding, and training, ensuring high standards of conduct and capability across all teams.
• Promote positive employee relations and maintain high morale across departments.
• Ensure compliance with internal policies, provincial regulations, and industry standards.
• Ensure exceptional customer satisfaction by addressing escalated issues promptly and maintaining a customer‑centric culture.
• Guide and support department managers to meet sales, service, and retention goals.
• Maintain dealership reputation and brand standards through high‑quality service delivery.
• Create and manage annual business plans, KPIs, and operational goals aligned with ownership directives.
• Work collaboratively across the multi‑store group to share best practices and participate in leadership meetings.
• Build and sustain strong relationships with manufacturers, lenders, vendors, and community partners.
• Oversee compliance with dealership processes, financial controls, and operational standards to ensure smooth daily functioning.
• Review and optimize departmental workflows to improve productivity and efficiency.
• Ensure accurate reporting, record‑keeping, and regulatory adherence across departments.
• Collaborate with the outgoing GM during an extended transition period and leverage internal guidance from key leaders.
• Support the cultural shift toward stronger structure, responsibility, and performance discipline.
• Maintain a positive relationship with the dealership’s suppliers specifically the OEM’s representatives.
• Experience in all aspects of a key brand Dealer Management Systems
• Marketing & Advertising skills specifically with social media

WHAT YOU BRING

• Proven leadership experience within an automotive dealership, ideally as a General Manager or Assistant GM, with the ability to oversee all dealership departments effectively.
• Strong knowledge of dealership operations including new/used sales, service, parts, and F&I, with particular strength in used‑vehicle and truck market performance.
• Ability to drive operational efficiency, streamline processes, and improve performance across departments in a high‑volume dealership environment.
• Excellent communication and interpersonal skills, with the ability to resolve escalated customer concerns and maintain strong relationships with OEM partners, vendors, and internal teams.
• Adaptable and resilient, able to navigate fast‑paced automotive market dynamics, labour challenges, and operational complexities.
• High level of integrity, professionalism, and discretion in managing sensitive business and personnel information.
• Business or management education is an asset, though equivalent dealership experience is strongly valued.

WHAT’S IN IT FOR YOU

• Competitive and comprehensive compensation package.
• Health and dental benefits supporting overall well‑being.
• Paid vacation and time‑off provisions.
• Opportunities for ongoing training, learning, and professional development.
• Performance‑based incentives, including potential long‑term or equity‑linked reward programs.

We are committed to creating an inclusive, accessible workplace in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for candidates during all aspects of the recruitment and selection process. If you require accommodation, please contact us at felicia.scaviarupi@mnp.ca to discuss your needs.

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